These SMS Terms & Conditions (“SMS Terms”) govern the use of text messaging services provided by Lumina Aesthetics & Spa (“we,” “our,” or “us”).
By providing your mobile phone number and opting in to receive SMS messages from Lumina Aesthetics & Spa, you agree to these SMS Terms.
SMS Program Description
Program Name:
Lumina Aesthetics & Spa SMS Program
Program Description:
The Lumina Aesthetics & Spa SMS Program is used to send transactional, informational, security, and promotional messages related to our services. Message types may include:
Appointment confirmations and reminders
Online form submission confirmations
Post-purchase confirmations and receipts
E-invoice notifications and secure payment links
Customer service and two-way support communications
Feedback requests, reviews, and surveys
Promotional messages and special offers (with consent)
Reactivation and loyalty messaging
Internal operational alerts
Security notifications, including SMS-based two-factor authentication (2FA)
Message frequency may vary depending on user interaction and service engagement.
By submitting your phone number through our website, booking tools, forms, or other opt-in methods, you expressly consent to receive SMS messages from Lumina Aesthetics & Spa.
Consent to receive SMS messages is not a condition of purchase.
Message & Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan. Lumina Aesthetics & Spa is not responsible for any charges incurred as a result of SMS communications.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After sending STOP, you will receive a confirmation message, and you will no longer receive SMS messages from us unless you re-enroll.
If you experience issues with the SMS Program, text:
HELP
You may also contact us directly through our website for additional assistance:
If you previously opted out and wish to rejoin the SMS Program, you may do so by signing up again through the same opt-in method you originally used (such as our website or forms). Upon re-enrollment, SMS messaging will resume.
Wireless carriers are not liable for delayed, undelivered, or misdirected messages. Message delivery is subject to carrier availability and network conditions.
Privacy & Data Use
Your privacy is important to us. Information collected through SMS communications is handled in accordance with our Privacy Policy, which can be viewed at:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as messaging delivery or customer support, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our SMS Program is operated in compliance with applicable industry standards, including carrier requirements, A2P 10DLC messaging guidelines, and applicable laws governing electronic communications.
You agree that your participation in the SMS Program complies with all applicable local, state, and federal laws. Lumina Aesthetics & Spa reserves the right to modify or discontinue the SMS Program or these SMS Terms at any time.
Contact Information
For questions about these SMS Terms or our messaging practices, please contact us through our website:
https://www.luminaaestheticsspa.com
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